Last week a customer’s order came back as undeliverable (not the first time that’s happened). What’s odd is that this customer had placed a subsequent order just a couple of weeks ago. Sure enough, that second package is being held at his local post office prior to bouncing back to me.
I e-mailed him. No response. I called: “This number is not in service.” Uh-oh. I’ve never had a customer disappear, although some gave me bogus contact info. I guess I’ll sit on these parcels until he contacts me. If he doesn’t surface within a suitable interval, I’ll return the items to stock and try to refund his charge card.