-- The New Riders of the Purple Sage, “Important Exportin’ Man”
I did not grieve when the USPS broke my international shipping module last May by changing their rate structure. I’ve sold to customers in countries ranging from
Besides paperwork hassles, I also lose money on payment conversion and processing fees. Not only are export sales extra work…they’re also less profitable.
Last winter, a Chinaman tried to buy a Neverlate clock. He couldn’t put a charge through because his Mastercard and address information were in Chinese characters. We tried to arrange manual payment via money order. His bank wouldn’t sell him dollars, and Citizens Bank would not accept “renminbi” (“the people’s currency,” or "Commie yuan"). After I finally gave up on the sale, I tried to find him a local source. After all, American Innovative gets their Neverlates from
Is there enough irony in that paragraph for you?
Imagine how I laughed last week when somebody tried to pitch me foreign-language website optimization. “I have noticed that your website cannot be found on foreign search engines…” Thank the gods! Sure, I need every scrap of business I can get. In spite of the hassles and expense, I will be relieved when the Sunshop 4 upgrade brings international shipping back online. But I’m sure not going to spend money pursuing foreign sales!
On the importin' side.... There is real money to be made by importing directly from
From where I sit, globalization is a one-way street. Products from
Despite all that griping, I would welcome some international sales right about now. Thanks to a $50 returned item, this week is on track to be the third-worst of 2007, and my fourth-worst of all time. My paycheck for this week is struggling to reach $20.