Broken Apples?

Another caller complained about being unable to check out because my site delivered an error message instead of postage rates. As usual, I placed her order myself without incident. It still reinforced that nagging hunch that something might be wrong, though. This woman offered that she's using a Macintosh with Safari, which might explain why I can't reproduce the bug. I neglected to ask if she's using an iPhone or a proper computer...I'm always suspicious of mobile devices, but a Mac is a computer.

AFAIK my checkout page doesn't use any scripts that aren't ubiquitous across the Net. Analytics shows Apple devices still contributing sales, so it's not a general Apple incompatibility.

Over the past 30 days, Safari users made 33% of my visits but placed just 24% of my orders...which might or might not mean anything; a general technical error should lead to zero sales. In the PC/Android universe one might suspect that a specific hardware/software configuration isn't working right, but Apple's walled garden is supposed to eliminate such variations. I don't own any Apple devices so I can't conduct any testing. I have a feeling it would be fruitless anyway. 

More fun from Google Analytics: Chrome is the most popular browser with 40% of visits/54% of sales, Safari was second, Internet Explorer third at 14%/12%, and my own favorite Firefox had just 7% of both visits and sales. Microsoft Edge, the Windows 10 version of IE, barely registered. Mobile devices accounted for 29% of all sales despite my efforts to discourage those paid clicks, with iPhones and iPads together accounting for 49% of mobile sales. 

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The Blue Hills website is about 90% done. I have a few fiddly graphical and layout details to clean up and some placeholders to swap out, and the content needs my wife's input. I won't announce it to the world until those things happen...probably this weekend. But you could click the link in my banner if you want a sneak preview.